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Return Policy
Shipping
Copyright
Caring for your mask
Use of leather

 

Special Order Payment - Please use this Paypal button to make a payment for a special order. Do not use this button if you have not already placed an order with me by email or phone.

Thank you for your order. These masks are a result of my love of mask making and theatre. I make each mask by hand with great attention to detail and quality. Each mask is a unique work of art. Colors and details will vary. Masks are signed and dated.

Email - I answer all my emails (except for rude ones, but you wouldn't do a thing like that) so if you haven't heard from me A) I tried to email you back and it bounced. B) I'm up to my ears in work or out of town on a design job. Give me a little time and I'll answer. C) I never got the email, try me at my alternate email address: or reach me by phone at 503-234-2535 PST

Returns - All sales are final. Due to health regulations masks may not be returned. I'm happy to answer questions you have before you order to make sure you are satisfied with your mask.

Shipping - Masks are shipped UPS or insured USPS. Important note: If UPS or post office can't deliver to the address provided by the customer and the item is returned to me, the order will be cancelled but shipping fees will not be refunded. This is especially important where the customer's signature may be required for delivery.

Copyrights - All copyrights remain the property of the artist. The mask design is property of Alyssa Ravenwood and may not be copied or reproduced.

Caring for your mask - Avoid crushing or bending your mask. My masks are durable and appropriate for performance wear if treated with proper care.

Masks have been varnished but it is still a good idea to keep them from getting wet.

Avoid extreme temperatures.

Neoprene Mask Storage: Support the shape of your neoprene mask with a wig head or rolled up towel. Neoprene masks are strong but they can be crushed out of shape or torn if stored improperly.

Vacuform Mask Storage: Vacuform masks will hold their shape but they should not be crushed or bent. Keep them away from heat.

- Thank You

© 2004 Alyssa Ravenwood